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Private Policy


taticlean

cleaning services

Taticlean

TatiClean – Your Reliable Partner in Cleanliness

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Welcome to TatiClean! We offer professional cleaning services to make your home, office, or any other space shine with cleanliness. Our specialists pay attention to every detail, ensuring impeccable cleanliness and comfort. Whether you need regular cleaning, deep furniture cleaning, care for antiques, or specialized services for spa centers, TatiClean is ready to meet your needs with the highest level of professionalism.
Trust us with your cleaning needs – experience the difference with TatiClean.

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TatiClean – Your Reliable Partner in Cleanliness

Welcome to TatiClean! We offer professional cleaning services to make your home, office, or any other space shine with cleanliness. Our specialists pay attention to every detail, ensuring impeccable cleanliness and comfort. Whether you need regular cleaning, deep furniture cleaning, care for antiques, or specialized services for spa centers, TatiClean is ready to meet your needs with the highest level of professionalism.
Trust us with your cleaning needs – experience the difference with TatiClean.

cleaning services

Tetiana Hryn

 Owner&Founder

 Tetiana Hryn

My name is Tetiana, and I am the founder and owner of TatiClean. My life took a significant turn when I emigrated to Canada from Ukraine during the war. While my primary goal was to secure a stable life for my family, I was also driven by a deeper purpose—a mission to contribute positively to my new community.

Cleanliness and order have always been close to my heart, as they bring a sense of harmony and peace. This passion inspired me to create TatiClean, a company dedicated to providing high-quality cleaning services. But our work goes beyond just cleaning; it’s about creating environments where people can feel truly at ease, knowing their spaces are cared for with the utmost attention.

At TatiClean, we believe that cleanliness is not only about appearance but also about fostering well-being and peace of mind in our clients’ lives. We meticulously approach every task, ensuring that each space we touch becomes a haven of comfort and tranquility, reflecting our commitment to enhancing the lives of those we serve.

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What do you say about us

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10.01.25

Heidi Maria Weston

Tati and her team are amazing! They deep cleaned my apartment, as well as my hair salon. I am so happy with the results. Very valuable for the price…so worth it! The attention to detail is awesome-they cleaned things I didn’t even know could be cleaned! They also did some organizing, which I was very happy with. I am pleased to hire Tati for regular cleanings. Thank you so much for blessing me!

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08.03.25

Anne G

The Ladies did an Amazing clean with Great attention to detail! Would use them again without hesitation. No need to look anywhere else these ladies are the Best!

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02.12.24

Nazarii Shkliar

Excellent service, on time and very thorough. End result was exactly what was expected. Will continue to use their service.

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28.11.24

Yevheniia Horokhovets

I would like to share my wonderful experience of working with TatiClean, led by Tetiana. After moving, I found myself struggling with clutter, unable to find the right place for my things. But thanks to TatiClean, my home has not only become clean but also truly cozy. After TatiClean's help, my home is not only cleaner but also more organized. I sincerely thank you for your professionalism and attention to detail! Now, my home reflects order and peace, and it’s all thanks to you!

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12.10.24

Tymur Horbach

The cleaning process was truly remarkable. The team employed advanced equipment and eco-friendly cleaning products, providing a deep and comprehensive clean without harming my home or the environment. The results were incredible – my carpets appeared and felt brand new. Stubborn stains I believed were permanent vanished, and the fresh atmosphere in my home was instantly noticeable.

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22.09.24

Dmitro Martynenko

We had a fantastic experience with TatiClean! They provided a deep clean for our home and their attention to detail was impressive. With a dog in the house, dealing with shedding can be a challenge, but they handled it with ease. The team was thorough and left our home spotless.

HAVE QUESTIONS ABOUT OUR CLEANING SERVICES?

Learn more about our services and get answers to your questions so you can feel confident before, during, and after your cleaning.We strive to understand your needs and preferences—after all, it’s your space. But first, you might have a few questions. Below, we’ve gathered the most common questions from our clients so you can already feel confident with TatiClean.

  • WHAT IS YOUR CLEANING SERVICE RATE OR CHARGE?

    We offer cleaning packages, including Regular, Deep, and Moving cleanings, with pricing based on property size, number of bedrooms, bathrooms, and square footage. There are extras you can add to your cleaning such as cleaning appliances or bringing additional equipment which can be added during the booking process. Our standard hourly rate is $50 /hour/employee + GST.

  • WHAT IS YOUR CANCELLATION POLICY?

    For scheduled cleanings, TatiClean will charge a $50 cancellation fee if a cleaning service is cancelled within 48hrs of your scheduled cleaning. For same day cancellations, lockouts, or if we cannot gain access within 30 min of our arrival, we reserve the right to charge the full amount for the cleaning.

  • WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

    Credit cards and email money transfers.

  • WHAT IF I NEED TO RESCHEDULE?

    Let us know right away via phone or email, and we will offer you alternative dates.

  • WHAT HAPPENS IF I AM NOT HAPPY WITH THE CLEANING?

    Should we ever fail to meet your expectations, please contact us within 24 hours and we will be sure to return to your home and attend to any areas of concern.

  • HOW DO I PAY FOR MY CLEANING APPOINTMENT?

    We are currently accepting Interac E-transfer and cheques.
    PLEASE NOTE: INVOICES THAT ARE NOT PAID WITHIN 10 DAYS OF RECEIVING AN INVOICE WILL BEAR AN ADDITIONAL 15% CHARGE ON THE OVERALL TOTAL OWING. THANK YOU FOR YOUR PROMPT PAYMENT.

  • WHAT HAPPENS IF I AM NOT HAPPY WITH THE CLEANING?

    Should we ever fail to meet your expectations, please contact us within 24 hours and we will be sure to return to your home and attend to any areas of concern.

  • CAN I TIP MY CLEANER?

    Yes - absolutely and thank you so much! Our team members love being recognized and it means a lot coming from you. If you prefer to pay by credit card tip option is available. We transfer 100% of the tips to our wonderful team members.

  • WHAT HAPPENS IF SOMETHING GETS BROKEN OR DAMAGED DURING A CLEANING?

    We clean beyond the surface, which means that we touch virtually every item in your home (with your permission, of course). As a result, accidents can sometimes happen. If anything is broken or damaged during a house cleaning, a team member will leave a note and report the incident to the Taticlean head office, where we then repair or replace your item. All we ask is that you please make sure all items are securely placed within your home or office before a visit. That said, if there is an item you wish to not have cleaned, please indicate this. We find “DO NOT CLEAN” notes very helpful.

  • I HAVE A PET. WHAT SHOULD I DO?

    We absolutely love furry friends!
    Although we are super cool with pets, sometimes they can get too excited about our vacuum cleaner or our colorful sponges. And who can blame them! During our cleaning appointments most of our clients choose to take their dogs for a nice long walk, drop them off at daycare or let them stay in the basement or a guest room.
    Every pup is different. We are completely comfortable to work with your pets at home, as long as we are not disturbing them and they are not interrupting us:) You know your fur friend best!

  • SHOULD I BE AT HOME DURING CLEANING APPOINTMENT?

    You can decide what makes you the most comfortable. You can let us in, hang around as we clean, or you can let us in, go run errands and come back. Generally, we rarely see our clients because they use their cleaning appointment as an opportunity to get to other things that are important to them.

  • HOW DO YOU GET INTO MY PLACE?

    Our clients leave us a key/fob in a discreet location or tell us their door/garage/buzz code

  • DO YOU PROVIDE CLEANING SERVICES OUTSIDE OF THE CALGARY AREA?

    We currently service Calgary and all surrounding areas. If you require cleaning in Airdrie, Okotoks, Chestermere, Langdon or Cochrane there wouldn’t be any extra charge.

  • IS TATICLEAN INSURED?

    Your safety and security are important! Our company has full liability coverage and we run regular background checks on all of our staff.

  • HOW MANY CLEANERS DO YOU SEND?

    Depending on the size of your job, we send the appropriate number of team members. For example, if we are cleaning for up to 4 hours we will most likely send one team member. But if we are doing larger jobs we can send a team of 2 or more to get the job done.

  • HOW MANY CLEANERS DDO YOU WORK EVENINGS AND WEEKENDS?O YOU SEND?

    We do not work evenings or weekends. There might be special cases for larger projects, move in and out cleanings for example. Please discuss this with us during the quoting process.

  • IS THERE ANYTHING TATICLEAN DOESN’T DO?

    We Do Not Clean:Inside China Cabinets - there are a lot of sentimental items in the china cabient. We want to make sure your valuables are protected and therefore we do not clean inside china cabinets.Bugs – For the health and safety of our staff, we do not offer cleaning services during or post infestation.Heavy Items – To protect the health and safety of our cleaners, we do not move anything heavier than 25 lbs. Should you require us to clean behind heavy furniture or appliances, please move them prior to our arrival to allow access to the target area.Working At Heights – For the health and safety of our cleaners, we are not able to climb more than 2ft on a ladder or step stool. Keep this in mind as it relates to top of kitchen cabinets or hard to reach light fixtures or windows.Pet / Human Feces Or Bodily Fluids – This includes and is not limited to: litter boxes, pet messes, bird poo, blood, feces, urine, and overflowed toilets or plumbing issues. Cleaning bodily fluids (including that of your pets) is something we do not provide.Chimneys & Fireplaces – We do not clean inside fireplaces from soot or ashes.Ironing – We do not offer ironing or clothes folding. Folding is included if you have added a load of laundry as an extra to your booking.Light Fixtures – We do not clean elaborate, breakable and high area located chandeliers. These chandeliers are easily damaged and we would rather not cause any damage.

  • ARE CLEANING PRODUCTS ICLUDED?

    Yes. Our team comes equipped with all the basics to clean a home.

  • DO YOU SEND THE SAME CLEANER OR CLEANERS?

    Yes, we concentrate very much on trying to send the same cleaner(s) for routine services.

  • IF I HAVE SPECIAL INSTRUCTIONS, HOW CAN I PROVIDE THEM?

    You can provide special instructions on your booking by filling up the checklist.

  • CAN I LEAVE NOTES FOR THE CLEANERS?

    We prefer you advise the office of any special instructions to ensure we are all on the same page and we ensure things get done as requested.

Our Location & Service Areas

TatiClean is a professional cleaning service in Calgary and surrounding areas. We provide high-quality cleaning for residential homes, apartments, offices, and commercial spaces, ensuring flawless cleanliness and comfort.

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Our services are available in the following areas:

  • Calgary

    Our main service hub, where we provide a full range of cleaning services for residential and commercial properties.

  • Airdrie

    A rapidly growing city where residents enjoy a clean and comfortable environment, and businesses benefit from professional cleaning.

  • Cochrane & Bearspaw 

    Peaceful suburbs where we help maintain perfect order in homes and apartments.

  • Chestermere & Strathmore 

    Cities where we offer high-quality cleaning solutions for families, offices, and businesses.

  • Priddis & Okotoks 

    Scenic areas where our services are ideal for keeping countryside homes, cottages, and villas spotless.